Most owners have something wrong on their Google listing, and nobody ever tells them. It is usually the phone number, the hours, or where the website button goes.
Search your own name, the way somebody who has never met you would. Then check three things.
If all three are right, you don't need me, and I'd rather say that up front than waste your time.
Is the phone number right?
Are the hours right?
Does the website button actually go anywhere?
Text is fine, and often faster. You're reaching Ken, not an answering service.
This is the part that catches everybody, and it has nothing to do with how carefully you run your business.
When you check on your own website, you type your address straight into the bar. It loads. It looks fine. So you close the phone and get back to work.
Your customers never come through that door. They search your name, or they search what you do, and they land on your Google listing first. That listing has its own phone number, its own hours, and its own website button, and none of it has to match what you think it says. Somebody can be sending your customers to a page that died two years ago while your site sits there working perfectly.
An owner told Google's own help forum exactly this, and it's the most honest sentence I've read on the subject: "Not having a problem if I go to site directly." He was right. He also had a real problem.
Every one of these is something I've actually found on a real business's listing, not a list of things that could theoretically go wrong. Not one of them was the owner's fault, and not one of them had ever been mentioned to him.
I'm not an agency. I build these myself, one at a time, and you get my cell number.
I'm Ken. I've spent sixteen years across a service counter in Oregon's Willamette Valley, which is a long time watching what it costs a business when somebody can't find you or can't reach you. People give up faster than owners think, and they never call to tell you they gave up.
I'm in Oregon. If you're not, it changes almost nothing. Your Google listing, your site and your reviews are worked on the same way from anywhere, and you get the same cell number either way. The only thing distance really costs you is the handshake, and plenty of people would rather skip that anyway.
I take on a couple of these a month, because I'd rather do a few properly than a lot badly. That means I can't always start the week you ask.
Two things, and the second one is the part that actually matters.
The domain goes in your name, not mine. So does everything on the site. If you ever want to leave you take it with you, and that's written down rather than promised.
All three, in full, so you can see exactly what you're choosing between. Same numbers for everybody and no quote to wait for.
Presence
$150
a month
Presence Plus
$175
a month
Growth
$200
a month
What "five pages" actually means. A home page, a page for what you do, a page about you, a page for your work or your menu, and a page for how people reach you. That covers almost every business I build for. If you need a sixth, it's $250 and it's yours.
Nothing on it is a template with your name dropped in. The pages you get are the ones your business actually needs, and if one of the five above is useless to you we swap it for something that isn't.
These are for a single-location business, which is most of who I work with. If you need more than that, the numbers are just as fixed. A second location is another $75 a month, and so is a third. Online booking or ordering starts at $500, because it's a build of its own. There's no quote to wait for at any size.
The build is $500, whichever one you pick. That covers building the site and your first month, and the month doesn't start until the site is actually up. After that the monthly begins.
Or pay for the year up front and I don't charge for the build at all. $1,650 on Presence, $1,925 on Presence Plus, $2,200 on Growth. Year one the normal way runs $2,150 on Presence, so that's $500 back in your pocket.
The monthly isn't hosting. Hosting costs almost nothing and I'm not going to pretend otherwise. It's the Google side, done every month, by a person who actually checks.
Month to month, thirty days' notice, no contract. If it isn't earning its keep you send me one line and we stop. Whatever you sign at stays your price for as long as you stay, and I've never raised anyone's rate.
Ready when you are
If you looked up your own business and all three were right, close this and get on with your day. No hard feelings and no follow-up.
Call or text (541) 780-7037Or text me the name of your business and I'll tell you what I find.